No Feedback is Worse than Negative Feedback

Do you ask for feedback? Seriously, think about this one. Do you ask people for honest feedback on your leadership… on your preaching?

Many times in the church world, we tend to look at a lack of feedback, whether positive or negative, as a good thing… the truth is that a total lack of feedback is the most alarming response you can get. Seth Godin writes:

We armor ourselves against the cutting remark, the ad hominem attack, the person who just doesn’t like our stuff.

But all of this is the feedback we get when we touch a nerve and are doing work that matters enough to care about.

No, the worst sort of feedback is no feedback at all. That means we’ve created nothing but banality.

A lack of feedback means that your people don’t care enough to share their thoughts, positive or negative. In this edition of Ministry Briefing, we talk about feedback in the church, and why it is so important.

How do YOU encourage feedback within YOUR church?


About the Author: Matt Steen

Over the last fifteen years I have been a Church Planter, Youth Pastor, Executive Pastor, and now I serve churches through coaching (, providing online giving services (, and through keeping them informed ( I love Jesus, my wife, the Redskins and Capitals and am currently living in Waco, Texas where I am studying the finer points of BBQ.